Levy & Frey was brought to life by our founder Jo. Born in Berlin, she is passionate about creating a great and sustainable product experience for you with Levy & Frey. Curious? Here you can learn more about our founder, Jo.

In fact, Levy and Frey are two, we think, wonderful first names with even more beautiful meanings. While Levy stands for faithfulness and connection, Frey means freedom. We found this combination of words very fitting for our body care and immediately fell in love with it. We hope you feel the same way!

Short and sweet: Our Manufacturing and Application. With our Levy & Frey concept, we have found a way to manufacture high quality personal care products while solving the industry's two biggest problems: 1. The consumption of single-use plastic and 2. The elimination of artificial ingredients such as microplastics, parabens, silicones, etc. Add to this our rich, precious and natural raw materials that further define Levy & Frey formulas.

Levy & Frey is a product that can be offered without changing your daily routine and at an affordable price, so that everyone can contribute to a more sustainable consumer behavior.

Sustainability has many faces It is important to us to keep transport routes short and to support regional producers. Therefore, we produce exclusively in Germany.

Mixing your Levy & Frey body care is super easy, fast and fun - we promise!

Step 1: Powder Open a bag with your Levy & Frey powder and pour the entire contents into the respective bottle.

Step 2: Water Fill your bottle with lukewarm tap water up to the 250ml mark.

Step3: Shake pump, close tightly, shake well - let the magic happen!

Step 4: Ready! After about 5 minutes swelling time your Levy & Frey body care is ready for your pampering shower!

Absolutely! So that no lumps form or the powder settles unbound at the bottom of the bottle, please shake it well once when mixing the product. Afterwards you don't have to shake the product anymore, because the powder binds with the water.

If shaking your products causes increased foaming, just let a little tick of the foam out of the bottle by twisting the cap off slightly or by giving 2.3 pump shots through the pump.

Foaming is an artificially created feature of cleaning by our industry. If it foams a lot, it cleans a lot - at least that's the theory. In truth, the foam is only there for our inner satisfaction.

In order to guarantee the best quality for our products, we have decided against the increased use of surfactants and thus less foaming - but don't worry: our Levy & Frey products all provide a caring and intensive cleansing of your skin and hair - even without much foam!

On average in Germany, an adult person consumes approx. 30 disposable plastic bottles of 250 ml each per year. The distribution among the respective body care products is as follows:

- 11 Shower gel

- 10 shampoo

- 5 Hand soaps (without Corona influence!)

- 5 conditioner

The best binding of powder and water is achieved with lukewarm tap water.

Caution: At a water temperature of over 30 degrees, the material of the bottle may deform.

Of course, you can also get our care boost in the refill set individually and choose here from different monthly packs. This way to our refill sets.

Of course, all our Levy & Frey products are free from animal testing! In the EU, the testing of personal care and cosmetic products on animals is prohibited and therefore a standard for every company operating in Europe. For this reason, the advertising of animal-free products is officially prohibited.

You absolutely do not need to worry here! The ingredients of our powders are of course 100% vegan!

We have focused on very high quality, natural ingredients to do something good for you and our environment. For more details on the ingredients, please take a look at our product page under "Ingredients".

We know how important a fragrant body care is. So we've formulated two beautiful, 100% natural unisex fragrances - see for yourself!

Hand Soap & Shower Gel Geranium Leaves, Bergamot Peel, Tangerine. Vitalizing with a hint of citrus for a fresh skin feeling.

Shampoo & Conditioner Rosemary, mandarin, cedarwood. Tangy, herbal, woody - wonderfully stimulating for your scalp & hair.

Definitely! Our fragrances are subtle and wonderfully suitable for both women and men - see for yourself!

No, we have made a conscious decision not to use microplastics, parabens, silicones or other artificial ingredients and focus exclusively on high-quality, natural ingredients.

And how! In the development of our Levy & Frey body care powders, we have chosen natural and valuable ingredients that do not contain added microplastics, fillers, parabens and silicones and are therefore 100% biodegradable.

We have clearly chosen wall mounts with an adhesive that you can remove at any time without leaving any residue. So you can move your wall mounts at any time or even take them with you on a move :)

The wall mount can be used in many ways and the adhesive holds (and can be removed again without leaving any residue) on the following surfaces.

- PVC hard/soft
- Glass without UV load
- Aluminum blank/anodized
- Concrete
- Stainless steel
- Brass/copper
- Tiles/ceramics
- Gypsum/gypsum board
- Wood
- Clinker/brick
- Lightweight brick/porous concrete
- MDF/USB/chipboard
- Cork
- Plaster
- Painted surfaces
- Coated surfaces

Please see the previous question "On which substrates can the wall mount/adhesive be fixed?". Substrates that are not suitable include:

- mineral resin boards
- plastic PA/ABS

- wallpapers

Before you can load the wall mounts with the bottles, you must allow for a rest period of 4 hours. During this time, please do not allow any water to reach the wall mounts.

As soon as you have used up your Levy & Frey products, the refill fun begins! To prevent quality losses, rinse your bottle once properly. Don't worry - it's quick and easy!

Step 1: Water First fill the bottle with lukewarm water.

Step 2: Clean the bottle Shake the bottle with the lukewarm water and rinse it out again. Repeat the process if necessary if there are still residues in the bottle.

Step 3: Clean the pump Rinse the pump once under the tap and clean it by pumping 3-4 times in lukewarm water until all residues are removed.

Step 4: Dry off, done!

Last note: If you do not reuse your Levy & Frey products directly, please make sure that the bottle and pump dry completely.

Yes, the bottle should be completely empty before you fill it again with 250 ml of water and your Levy & Frey powder, also you should have rinsed it once thoroughly with lukewarm water before repeated use to prevent possible bacteria formation. The bottle must not be cleaned in the dishwasher, as this can lead to deformation of the PET.

We want you to have absolute freedom of choice - the important thing is that the bottles are used again and again and enchant your bathroom into a wellness oasis ✨

The glass bottles are dishwasher safe, the PET bottles are not.

For cleaning the PET bottles, please use lukewarm water (see "Care instructions").

The pump tops of the glass and PET bottles should also be rinsed by hand.

rPET is recycled PET, which is obtained from single-use plastic. This means that only used PET and not new PET is used in the production process. This is basically a very good alternative to conventional PET, but also has certain disadvantages. Due to the process of rPET extraction, the material is not of as high a quality as new PET, which can more easily lead to microplastic being secreted into the product. We do not want to take the risk with our products and have therefore chosen PET bottles, which are all 100% recyclable.

Your Levy & Frey products will be shipped to any country in the world.

The delivery within the EU takes place in addition to Germany in the following countries:
Austria, Luxembourg, Italy, Spain, France, Poland, Czech Republic, Netherlands, Sweden, Liechtenstein, Norway, Monaco, Finland, Belgium, Hungary, Slovenia, Slovakia, Bulgaria, Romania, Denmark, Portugal and Greece.

We ship our products above a certain order value free of charge within Germany

All information about shipping costs can be found on our Shipping & Delivery page.

We offer our express shipping together with DHL Express. So if it has to go fast once can select in the checkout, alternatively to the standard shipping, express shipping. This means that all orders will be delivered by 12 noon, within Germany, on the next day (except for remote locations and islands).

All further information about express shipping can be found on our Shipping & Delivery page.

For all information about our shipping, visit our Shipping & Deliverypage.

You can use our Levy & Frey bottles for several years without any problems if you take good care of them. The great advantage of PET is its durability. Of course, you can also fully recycle your Levy & Frey bottle and caps.

In principle, this is possible. However, please keep in mind that all our safety and quality tests have been carried out in our Levy & Frey product bottles and we cannot guarantee the product quality in other containers.
If you still want to use your own product bottles, please make sure that the containers are thoroughly cleaned and that the hoses of the dispenser pumps are thick enough to pump your Levy & Frey products.

All of our body care products are of the highest quality. They are not mass produced or artificially produced ingredients from the laboratory. We only use natural based ingredients in the production of our products.

Poor quality and artificial ingredients massively lower the price, but are out of the question for our products. Natural and sustainable products are therefore significantly more expensive to produce than conventional products. Nonetheless, we pursue the mission of making our high-quality and sustainable body care products generally accessible and therefore forego high margins.

One sachet contains 20g of powder and is therefore sufficient for 250 ml of body care.